Contact
Email: rongzihao@bolentai.cn
Company: Guangzhou Chenguang Electronic Science & Technology Co., Ltd.
Address: Room 707, Building 2, No. 257 Junye Road, Huangpu District, Guangzhou, Guangdong, China
Help & Service
BOLENTAI Support / 技术支持
For Bluetooth printer app support, device connection help, product service, or business inquiries, contact us by email.
联系我们
公司：广州宸光电子科技有限公司
地址：广东省广州市黄埔区骏业路257号自编2栋707室
Common Questions / 常见问题
Why does the app request Bluetooth permission?
Bluetooth permission is required to discover, connect to, and communicate with nearby Bluetooth printers.
为什么应用需要蓝牙权限？
蓝牙权限用于搜索、连接附近蓝牙打印机，并向打印机发送打印任务。
Why might Android request location-related permission?
On some Android versions, Bluetooth scanning may require location-related permission for system compatibility. The app does not use it to track users.
如果连接不上打印机怎么办？
请确认打印机已开机、蓝牙已开启、设备距离较近，并尝试重启打印机和手机蓝牙后重新连接。